What you can write about
- Claim a profile or a video. If you own a creator profile or a video entry that someone else added, tell us the URL and the e mail address you want attached to it. A confirmed claim gives you an account and the right to edit the entry. Profile claims are reviewed by hand.
- Copyright and takedown. If an entry uses your work without permission, send the entry URL and proof that you hold the rights. See Copyright and takedown for the full checklist.
- A mistake in an entry. Wrong title, broken link, thumbnail that does not match or a video filed under the wrong topic: send the URL and what should change, and we will fix it.
- Partnerships and promotion. If you run a channel, a network or a community and want to work with the catalog, tell us who you are and what you have in mind.
Company details
Machine Mind Limited
35 Follager Road, Rugby, United Kingdom
Before you write
Including the exact entry URL, as shown in your browser, saves a round trip. For rights matters, attaching a link to the original work and proof of ownership lets us act faster. For everything else, a clear subject line helps us route your message to the right place. Please do not send passwords: we never ask for one by e mail.
What happens next
Messages about a claim or a correction are usually handled the same working day. Copyright reports are acknowledged within two working days and acted on as soon as the details check out. Partnership ideas are read by a person, not a queue. If your message concerns personal data, see our Privacy Policy for how we handle it.